Services & Rates

Accepting Clients


Payments & Policies

  • Payment is required at the beginning/end of each session.
    Accepted forms of payment include: Cash, Check, Visa, MasterCard, Discover, and American Express.
    Clients who prefer to use our online payment service need to make their payments BEFORE the session. 

Instructions to pay online:
Log into the client portal and click on “Billing”.  Click “Make a Payment” next to Account Balance
Please note that you do not need a Paypal account, simply scroll down further on the page and click on “Pay with Credit or Debit Card”

Cancellation Courtesy:
We reserve your appointment time just for you. We understand that life happens, but If for some reason you need to cancel or reschedule an appointment we ask that you please give us 24 hours notice in order to avoid being charged for the missed appointment, and so we can use your spot for someone who may need it that day.
If you do not cancel 24 hrs ahead of time, we may have to charge you the agreed-upon fee for the missed session. Clients who cancel more than 3 sessions in a row may lose their spot and their account will be made “inactive” unless prior arrangements had been made. 

We do NOT accept insurance at this time, but here are other options for you:

  • Clients wishing to use their insurance will be provided a detailed bill or invoice (Superbill) which can be used to receive a reimbursement from their insurance company. Please note that not all insurance companies allow this and the reimbursable amount is set by the insurance company and may not cover the full counseling fee. Clients need to check with their insurance ahead of time. Clients are responsible to pay the bill in full at the time of the appointment and then download or print the detailed invoice/receipt in the client portal to claim the money (or a percentage of it) back from their insurance.  
  • Mental health services are considered medical expenditures and funds stored in a Health Savings Account can be used to pay for services.
  • We do have a limited amount of scholarships available per year. These scholarships are on a sliding scale so please contact us to fill out the needed paperwork and see if you qualify.


Our Services

Meet in Person or Online

Life Solutions Counseling offers a variety of professional counseling services. You can meet with Heleen at our office in Beaverton, Oregon. Schedule your appointment online or give us a call at (503) 914-2749.

Life Solutions Counseling offers online counseling via a secure 256-bit encrypted system . You can safely connect with Heleen via video, email, or text on our secure portal. We also provide user-friendly online scheduling.


Office Hours:
Monday through Friday 9 am – 6 pm (Pacific Time)