Services & Rates


Payments & Policies

  • Payment is required at the beginning/end of each session.
    Accepted forms of payment include: Cash, Check, Visa, MasterCard, Discover, and American Express.
    Clients who prefer to use our online payment service need to make their payments BEFORE the session. 

Instructions to pay online:
Log into the client portal and click on “Billing”.  Click “Make a Payment” next to Account Balance.

Cancellation Courtesy:
We reserve your appointment time just for you. We understand that life happens, but If for some reason you need to cancel or reschedule an appointment we ask that you please give us 24 hours notice in order to avoid being charged for the missed appointment, and so we can use your spot for someone who may need it that day.
If you do not cancel 24 hrs ahead of time, we may have to charge you the agreed-upon fee for the missed session. Clients who cancel more than 3 sessions in a row may lose their spot and their account will be made “inactive” unless prior arrangements had been made. 

We do NOT accept insurance at this time, but here are other options for you:

  • Clients wishing to use their insurance will be provided a detailed bill or invoice (Superbill) which can be used to receive a reimbursement from their insurance company. Please note that not all insurance companies allow this and the reimbursable amount is set by the insurance company and may not cover the full counseling fee. Clients need to check with their insurance ahead of time. Clients are responsible to pay the bill in full at the time of the appointment and then download or print the detailed invoice/receipt in the client portal to claim the money (or a percentage of it) back from their insurance.  
  • Mental health services are considered medical expenditures and funds stored in a Health Savings Account can be used to pay for services.
  • We do have a limited amount of scholarships available for low income clients and a few dedicated specifically to help victims of domestic violence and abuse.  We have a waiting list for these scholarships and will be happy to put your name on the list and notify you as a slot opens and you are eligible to apply. These scholarships are based on a sliding scale and will be calculated on the basis of your income, so you will need to fill-out paperwork to the effect. 


Our Services

Meet in Person or Online

Life Solutions Counseling offers a variety of professional counseling services. You can meet with Heleen at her office or online. 
To schedule an appointment call (503) 914-2749 or fill out the contact form below.

Life Solutions Counseling offers online counseling via a secure 256-bit encrypted system . You can safely connect with Heleen via video, email, or text on our secure portal. We also provide user-friendly online scheduling. 
To schedule an appointment call (503) 914-2749 or fill out the contact form below.


Office Hours:
Monday through Friday 9 am – 6 pm (Pacific Time)